Privacy Policy

1. Introduction

MODACPROPERTIES ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website modacrealestate.com or use our services.

This policy applies to all users of our website and services, including visitors, registered users, and property owners.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number)
• Property ownership details and preferences
• Financial information for mortgage and property management services
• Identity verification documents (Emirates ID, passport details)
• Communication preferences and history
• Property search history and preferences

2.2 Technical Information

We automatically collect certain technical information:

• IP address and location data
• Browser type and version
• Device information and operating system
• Website usage patterns and analytics data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing real estate services and property listings
• Processing property inquiries and transactions
• Managing user accounts and authentication
• Communicating about properties and services
• Improving our website and services
• Complying with legal and regulatory requirements
• Marketing and promotional activities (with your consent)
• Fraud prevention and security

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in our operations
• Legal Requirements: When required by law or to protect our rights and interests
• Business Transfers: In connection with mergers, acquisitions, or asset sales
• Consent: When you have given explicit consent for specific sharing
• Property Transactions: With relevant parties in property transactions (buyers, sellers, agents)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Our security measures include:

• SSL encryption for data transmission
• Secure data storage and access controls
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

For detailed information about our cookie usage, please refer to our Cookie Policy.

7. Your Rights

Under applicable data protection laws, you have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Withdrawal of Consent: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@modacrealestate.com.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of Dubai, UAE.